Updated September 22, 2026
These terms govern the use of ResultaDrop, a service offered by HAP Empreendimentos Digitais Ltda ("we"). By creating an account you agree to them. If you do not agree, do not use the service.
1. What the service is
ResultaDrop is a dashboard that brings together your store's orders on the Droplatam platform and the spend from your ad accounts, to calculate results, delivery rates and costs. It informs and recommends. The decisions, and carrying them out on the platforms, are yours.
2. Your account
- You are responsible for the accuracy of your data and for keeping your access secure.
- Each account belongs to one person or company. Do not share your login.
- Let us know immediately if you suspect unauthorized access.
3. Other companies' platforms
To work, ResultaDrop reads data from Droplatam, Google Ads and Meta, always with your authorization and only to read it. You remain subject to those platforms' terms. We have no control over changes, outages or blocks made by them.
4. Plans, trial and payment
- The free trial lasts 14 days and does not require a card.
- After the trial, the subscription is charged at the start of each period, monthly or yearly, and renews automatically until canceled.
- Prices may change with at least 30 days' notice. The change applies from the next renewal.
5. Cancellation and refunds
You can cancel at any time from your account. Within 7 days after the first charge, we refund the full amount, in line with the right of withdrawal under the Brazilian Consumer Protection Code. The details are in the cancellation and refund policy.
6. Numbers, estimates and liability
Settled figures come from the data the platforms report. Projections are estimates, marked as such on screen, and depend on assumptions you control. We do not guarantee any financial result, and we are not liable for decisions made based on the dashboard, nor for incorrect data sent by the source platforms. Our total liability is limited to the amount paid in the last 12 months.
7. Acceptable use
You may not use the service for unlawful purposes, attempt to access other accounts' data, overload the infrastructure, reverse engineer it, or resell access without authorization.
8. Personal data
Data processing follows the privacy policy and the data processing agreement, which are part of these terms.
9. Termination
We may suspend accounts that violate these terms, with prior notice whenever possible. When an account is closed, the data is deleted as described in the privacy policy.
10. Governing law and venue
These terms are governed by Brazilian law. Any dispute will be heard in the courts of the consumer's place of residence.
Updated September 25, 2026
This policy explains what data ResultaDrop processes, why, and how you control each item. It follows Brazil's General Data Protection Law (LGPD, Law 13,709/2018) and, for data about end customers in Colombia, Colombia's Law 1581 of 2012.
Who we are
HAP Empreendimentos Digitais Ltda, responsible for ResultaDrop. Data protection officer: [email protected].
Your account data
Name, email, store name and your ResultaDrop password. The password is stored as an irreversible cryptographic hash: not even we can read it. Here we are the controller.
Platform access
If you connect Droplatam, Google Ads or Meta, we store that access encrypted, only to fetch your data. For Droplatam we store the email and password, because Droplatam offers no other way to connect; for Google and Meta we store only the authorization you grant, never your password. No access credential appears on screen, in reports or in logs, and no function in the system returns a stored credential. If you prefer not to connect Droplatam, you can upload the order reports manually.
Your customers' data
Orders include your customers' name, phone number, city and department. We process this data on your behalf, only to build your dashboard and novedad queue. Here you are the controller and we are the processor. The terms for this are in the data processing agreement.
Google data
When you connect Google Ads, ResultaDrop reads, and never changes, the data of the ad accounts you authorize:
- campaign name, type and status;
- spend, clicks, impressions and conversions per day;
- spend and conversions by region, age range and gender.
We use this data only to show the numbers in your dashboard. We do not change campaigns, we do not use the data for advertising, we do not sell or transfer the data to third parties, and no one on the team reads this data, except with your permission for support, for security, or as required by law.
ResultaDrop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Data received from Google is protected by the measures described in How we protect your data: encrypted transmission over TLS, encrypted storage, isolation between accounts, and administrative access that is restricted and logged.
You can revoke access at any time on the dashboard's Integrations screen or at myaccount.google.com/permissions.
When you connect Meta, we read, and never change, the spend, conversions and breakdown by region, age and gender of the ad accounts you authorize, under the same rules as Google data. You can revoke access on the dashboard's Integrations screen or in Facebook's business integrations settings.
How we protect your data
Security measures are in place to protect the confidentiality of your data, and we use encryption to protect your information. They apply to everything we store, including the data we receive from Google and from Meta.
- Encryption in transit. Every connection to ResultaDrop runs over HTTPS protected with TLS, from your browser to our server and from our server to the Google, Meta and Droplatam APIs.
- Encryption at rest. Your Google and Meta authorisations and your Droplatam password are stored encrypted, with the key kept outside the data folder, and the server disk is encrypted as well.
- No password in plain text. Your ResultaDrop password is stored as an irreversible cryptographic hash. No screen, report or function of the system ever returns a stored password or authorisation.
- Restricted access. Each account is isolated from the others and only you see your data. Administrative access is limited to the people who run the service, is logged, and is used only for support you ask for, for security, or to meet a legal obligation.
- Account protection. The session uses its own cookie, sign in attempts are rate limited, and a new password is checked against known breaches without the password ever leaving here.
- The least access possible. We ask the ad platforms for read permission only. ResultaDrop never creates, changes or pauses campaigns.
- We keep the minimum. We keep only the two most recent exports of each kind and delete the older ones. When you disconnect a platform, the stored authorisation is deleted at once.
- Incident notice. If a security incident affects your data, we tell you within 48 hours of identifying it.
What we use it for
- Providing the service you signed up for.
- Security, such as limiting login attempts and checking whether a new password has appeared in data breaches, without sending the password.
- Communicating changes to the service and billing.
We do not sell data, we do not use it for advertising, and we do not train models on your data.
How long we keep it
- Order and ad exports: we keep the two most recent of each kind. Older ones are deleted automatically.
- When you disconnect a platform, the stored access is deleted immediately. Numbers already fetched stay in your dashboard until you request deletion or close your account.
- Closed account: everything is deleted, including access credentials and sessions, with no backup copy kept after closure.
- Billing tax records: for as long as the law requires.
Requests from authorities
If an authority asks for data, we always follow these three steps, and the same applies to data received from Google and from Meta:
- We check that the request is lawful. We act only on a valid order, issued by an authority with the power to make it and stating its legal basis. An informal request, or one outside the law, is not answered.
- We hand over the minimum necessary. Only the data the order requires, for that period and that person, never the whole database.
- We record everything. We keep who asked, what was asked for, the legal basis, what was handed over and when. We tell you, unless the law forbids it.
Sharing
Only with the providers the service needs in order to work, listed in subprocessors.
Your rights
Confirmation, access, correction, portability, deletion, information about sharing, and withdrawal of consent. Ask through the data protection officer's email and we will respond within 15 days.
How to delete your data
- To delete a platform's data, disconnect that platform on the Integrations screen and request deletion of the numbers already fetched through the email below.
- To delete everything, request account closure through the email below, from the email address registered on the account. We delete the account, orders, ad data and all access credentials within 15 days and confirm by email.
Updated September 22, 2026
ResultaDrop uses as little as possible. There are no advertising, social media or analytics cookies.
| Name | Purpose | Duration |
|---|
| dl_session | Keeps you signed in to the dashboard. Essential. | 30 days |
| Local preferences | Theme, language and filters, stored only in your browser. | Until you clear them |
Because they are essential, these items do not require consent. You can delete them in your browser settings, but you will need to sign in again.
Updated September 25, 2026
When you upload or sync orders, ResultaDrop processes your customers' personal data on your behalf. This agreement defines how.
Roles
You, the merchant, are the controller of your customers' data. HAP Empreendimentos Digitais Ltda is the processor, and processes this data only according to your instructions, which are the dashboard's functions.
Purpose
Calculating results, delivery rates and costs, and building the novedad queue with the customer's contact details. Nothing else.
Security
- Encryption of platform access credentials, with the key kept off the file server.
- Isolation between accounts: no merchant sees another's data.
- Restricted and logged administrative access.
Requests from authorities
A request from an authority about your customers’ data is checked for lawfulness, answered with the minimum data the order requires, and recorded in writing. We tell you, unless the law forbids it.
Incidents
We report any incident affecting your data within 48 hours of identifying it, with what happened and what was done.
International transfer
Orders from Colombia are processed in Brazil. We apply the same safeguards as the LGPD and the requirements of Colombia's Law 1581 for the transfer.
End of contract
When the account is closed, your customers' data is permanently deleted.
Updated September 22, 2026
Providers that handle data so ResultaDrop can work. We give 30 days' notice before adding a new one.
| Provider | Purpose | Data |
|---|
| Cloudflare | Network, attack protection and human verification at login | IP address |
| Google | Reading Google Ads, when you connect | Your campaign data |
| Meta | Reading Meta Ads, when you connect | Your campaign data |
| Droplatam | Source of your orders, through the reports you upload or the connection to your account | Your store's orders |
| Have I Been Pwned | Checking whether a new password has leaked, anonymously: the password never leaves the server | 5 characters of a password hash |
| Exchange rate providers | Daily rate to convert currencies | No personal data |
Updated September 22, 2026
Free trial
14 days, no card. If you don't subscribe, the account simply pauses, and is deleted 30 days later.
Money back for 7 days
Within 7 days after the first charge, we refund 100% of the amount, no questions asked, to the same payment method.
Canceling
Right in your account, at any time. Access continues until the end of the period already paid. No cancellation fee.
Yearly plan
If canceled after the 7 days, the yearly plan stays active until the end of the contracted year and does not renew.
Updated September 22, 2026
- Encrypted access. Platform passwords and tokens are encrypted, with the key kept outside the data folder.
- ResultaDrop passwords stored as irreversible hashes, checked against known breaches.
- Login protection. Repeated attempts require human verification and are then blocked for a few minutes.
- Read access only on ad accounts. No function in the code changes campaigns.
- Isolation between accounts on every file upload and in every folder.
- Secure connection on every page, with security headers.
Found a vulnerability?
Write to [email protected]. We reply within 2 business days and will thank you publicly, if you'd like.
ResultaDrop was born inside a cash on delivery store in Colombia, in 2026, when the spreadsheet could no longer answer the simplest question: what's left?
We are a small team in Brazil, building for merchants who sell in Latin America. Every screen in the dashboard started as a real question from someone who runs the operation every day.
Guides, step by step, with the real screens of each platform.
- How to export Droplatam's two order reports
- How to export the Google Ads campaign report, one day per row
- How to export Meta Ads campaigns
- How to read settled and projected results
- How to use the novedad queue
- How to install the dashboard as an app
We reply within 1 business day. On the Completo plan, with priority on WhatsApp.
All services operating normally.
| Dashboard | Operational |
| Google Ads | Operational |
| Meta Ads | Operational |
Prototype: in a published version, this page reads the real status of the services.
Agencies, mentors and suppliers who serve merchants selling cash on delivery: refer ResultaDrop and earn 30% of each customer's monthly fee for as long as they stay subscribed.
We want ResultaDrop to work for everyone.
- Full keyboard navigation, with visible focus.
- Dark mode and respect for the reduced motion preference.
- Status colors tested for color blindness, and always paired with a number or text.
Found a barrier? Tell us.
14 days free, no card. We are opening accounts gradually: send us your details and we will reply within 1 business day with your access.
By creating an account you accept the terms of use and the privacy policy.